(I know, I’ve made mistakes myself) ….
but this has to be the stupidest.
Each year when students complete their course we cut them off without a thought. We close down their access to the College Intranet and VLE. We delete their files .. even the work they took all year completing … and ignore them for weeks.
Then we decide they should join our Alumni. So we send them emails, encourage them at graduation .. and wonder why the uptake isn’t higher.
To be honest this is stupid and we ought to know better.
Read my latest exclusive on FE News and see my recommendations on how to handle this process far better.