Chatlines Are Usually Seen As Communications Channels. But Did You Know They Contain Huge Amounts of Data That is Vital to Recruitment and Sales? Here’s How to Use Chatline Data to Improve Recruitment.
Yes, it’s true the data that your website chatline collects could be vital to your recruitment process. It can inform you about the type of questions being posed, the seasonality of the questions (different questions get asked in August and September than in February) and this may impact the way you post on your website or social media.
In fact, I’d be worried if it had no impact!
Learn More About Chatline Data Use
To learn more follow the link below to our sister site and implement the lessons provided in the YouTube video
You can find more of my FE articles on the FE News website